- What is Jupiter ?
- Why should I use Jupiter ?
- Can I access my account from anywhere at any time?
- What happens if my computer is infected with a virus ?
- Do I need to download and install any special software to use the Jupiter ?
- Can I see reports and statistics about my business ?
- Can I transfer my data from my old hotel software to Jupiter ?
- Who has access to my data ?
- How often do you back up ?
- Can I connect to my Jupiter account from my mobile ?
- What kind of technical support do you offer ?
- What infrastructure is required for Jupiter ?
- What Languages are available ?
- What Training will I receive upon setting up my account?
- What is my Free Trial period ?
- What am I not asking that I should be ?
What is Jupiter ?
Jupiter is a cloud-based hotel management system that allows you to perform with ease the daily operations of your property. Jupiter cloud hotel management system offers the easiest way to manage your entire Hotel Operation. It also has all the automated reports and statistics that you need. You can set and personalize our cloud-based hotel management system to serve your needs in just a few minutes.
Why should I use Jupiter ?
With our cloud-based hotel management system, you get everything you need to run your hotel. You won’t need to do manual work anymore. No separate IT team is required in Hotel. It is safe and secure technology. No installation or download required. You can have access to your data from anywhere, anytime. You don’t have to sign contracts. No hidden costs nor fees.
Can I access my account from anywhere at any time?
This is one of the key features of our cloud-based hotel management system. You can access your account from anywhere and anytime. All you need is access to the Internet. No longer do you need to be in the office to see what’s happening at the property, simply login to your account on your laptop, tablet, or smartphone.
What happens if my computer is infected with a virus ?
Your data is safe on our servers, which means that there is no reason to worry about whether your
Computer is infected with a virus. If your computer has a problem, you can use any computer with Internet
Access to connect to your Jupiter account.
Do I need to download and install any special software to use the Jupiter ?
No! All you need is to have access to the internet.
Can I see reports and statistics about my business ?
Statistics & Reports are the most important requirement to manage a hotel business as it helps in knowing your business in details hence we have created all Reports & Statistics which will help you to plan your budget and make decisions.
Can I transfer my data from my old hotel software to Jupiter ?
Hotels using any other property management software can upgrade to Jupiter cloud based hotel management system without any hassle. You sit back and relax, we will migrate all data from your current property management software to Jupiter Hotel Management System account very easily without any extra cost.
Who has access to my data ?
The data entered by you or your personnel is stored securely in our database and is only accessible by you and by your approved personnel. You have full control over your date and can decide on whom you want to give access. Jupiter provides Role Based Access Control (RBAC), which allows you to set access and restriction to data according to the user. This leads to an instant security of data, internally as well as externally.
How often do you back up ?
Back-ups are a must, you never know when an emergency may strike. We comprehend the importance of your data, hence our system takes an automatic back up every 24 hours. A more frequent, automatic back-up can be arranged at an additional cost.
Can I connect to my Jupiter account from my mobile ?
Unlike other hotel software, Jupiter is using modern technologies and responsive design that allow access from all devices (tablets, smartphones, etc.) and provide the best user experience from any device.
What kind of technical support do you offer ?
Our 24×7 support team is dedicated and will deliver you with a high-quality service and skilful consulting.
What infrastructure is required for Jupiter?
Jupiter requires Zero Infrastructure. Jupiter is a powerful and simple software. You can get started with your work and manage it all by yourself. You do not have to purchase any additional hardware or a licensed software for Jupiter to run smoothly. You also save capital as there is no requirement to hire an IT professional to manage Jupiter.
What Languages are available ?
Jupiter supports multi-lingual feature.
What Training will I receive upon setting up my account ?
Jupiter will mutually schedule a go-live date with you upon purchase. This date is dedicated just for you. We’ll begin by converting your data from your existing software, then we progress to verify the conversion and get certain features turned on based on what we’ve learned about your property. Next, we provide a one-on-one training session with one of our Client Success Representatives to walk you through the features of the software, and help you understand how they will incorporate into your property’s workflow. The goal of the training is to make sure when you hang up the phone that you are prepared to use our software in your daily operations. From there we provide 24/7 support to ensure your transition is as smooth as possible.
What is my Free Trial period ?
We would offer 90 days free trial, but don’t let the number of days distract you, it’s not a problem for us to extend it.
What am I not asking that I should be ?
We’ve done this thousands of times over the years, we have a checklist that we walk through to make sure we’re covering everything you’re not thinking of. This is part of why you lean on industry experts to ensure your success. We’ll make you happy, we guarantee it!